shãshen privacy information

Thank you for shopping at shãshenjewels.com. Ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outlines the information we collect about you and how we use the information.

Personal information you provide to us while creating or updating an account and at checkout (ie: name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on our secure web server and on our internal systems. We need to collect this information to communicate with you and to process your purchases. This information may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources.

We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience. Except where otherwise legally appropriate we will treat your personal details as private.

Email list

We offer those who sign-up for our email list advanced notice of sales, new collections, launches and other shãshen news. Email addresses collected at shãshenjewels.com are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to be removed from our email list, please send us an email to info@shãshenjewels.com with the subject REMOVE. We will remove your name from our email list as soon as possible.

Secure shopping

Orders placed on our site are encrypted using SSL technology*, so rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers, version 3.x and later, support SSL. If you still have any concerns about ordering electronically, feel free to call us and place your order over the phone. Have item number, style and color ready for each item you wish to order. You can also print your shopping basket page and fax or mail your order to us

*Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.

*Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers and that we will NEVER ask for sensitive information via email.

Problem Resolution

Should a problem arise we are committed to resolving these as quickly as possible. Please contact us at info@shashenjewels.com and we will endeavour to solve any issues within 3 working days.

Policy Changes

shãshenjewels.com may periodically update this privacy & security policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The shãshenjewels.com privacy & security policy only addresses the use and disclosure of information we collect from you on our web-site. Please email us directly at info@shãshenjewels.com with any questions about our privacy & security policy.